If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.ĭriver Easy will automatically recognize your system and find the correct drivers for it. Or, as an alternative, you can choose to update the driver by yourself. Right-click the fingerprint sensor device that you have and click Uninstall.Ĥ) You can choose to reboot your computer for Windows to help you locate the driver that it could find for your device. You can update the device driver to fix it.ġ) On your keyboard, press the Windows logo key and X at the same time, and click Device Manager.Ģ) Click the icon for Scan for hardware changes on the top bar.ģ) Expand Biometric devices. If your fingerprint device driver is outdated or faulty, you’ll find the hardware impossible to use. Step 3: Update Your Fingerprint Device Driver Then click Apply and OK to save the change.Ĥ) Reboot your computer and then move on to the next step.

On the right side of the pane, double-click Allow the use of biometrics.ģ) Click Enabled. To fix it:ġ) On your keyboard, press the Windows logo key and R at the same time, then type gpedit.msc and press Enter.Ģ) Follow the path: Computer Configuration > Administrative Templates > Windows Components.

If you don’t have the administrator permission, you’re not likely to use Windows Hello on your PC. Step 2: Enable Biometric from Administration When you finish, move on to the second step. Click Update & security.Ģ) Click the Check for updates button. See if you have needed patches installed:ġ) On your keyboard, press the Windows logo key and I at the same time. You may not have to try them all just work your way down until you find the one works for you.įirst of all, make sure that you’ve installed any possible update that is available for Windows 10. With Windows 10 Anniversary Update, this feature has extended to apps and websites, which include banking apps and other sensitive apps.

Windows Hello allows you to login into your system by recognizing your fingerprint or your face or your iris (like Surface) rather than using a pin code or a password, provided that you have a webcam and a finger scanner that work. Here is the 3-step fixes for you to fix your problem.

Many Windows 10 users are reporting this problem as well. If you’re having “ Windows Hello isn’t available on this device.” in your Settings windows, you’re not alone.

Windows hello compatible devices